Legal notice

Last Updated: August 26, 2026

This Legal Notice applies to the website operated by Ruxivo and explains important information concerning the ownership, use, content, and operation of our online store.

By visiting or using https://www.ruxivo.shop, you acknowledge that you have read and understood this notice and agree to use the website responsibly and in accordance with applicable laws.

1. Business Identification

Business Name: Ruxivo

Website: https://www.ruxivo.shop

Business Address:
579 Gateway Dr
Brooklyn, NY 11239
United States

Email: support@ruxivo.shop

Phone: +1 914-863-1241

Ruxivo operates an online store offering home decor products.

2. Website Ownership and Content

Unless otherwise stated, the content displayed on the Ruxivo website is owned by or used with permission by Ruxivo.

This may include, but is not limited to:

  • Website text
  • Product descriptions
  • Product photographs
  • Graphics
  • Logos
  • Page designs
  • Store layouts
  • Promotional materials
  • Other original website content

The content of the website is provided for general shopping and informational purposes.

You may access and use the website for legitimate personal shopping purposes. You may not copy, reproduce, distribute, modify, republish, sell, or commercially exploit website content without appropriate authorization, except where applicable law permits such use.

3. Product Information

Ruxivo makes reasonable efforts to present product information accurately.

We aim to ensure that product descriptions, photographs, prices, measurements, colors, and other details shown on the website are useful and current. However, differences may occasionally occur because of screen settings, lighting, photography, manufacturing variations, or other factors.

We reserve the right to correct errors, update information, change product details, or discontinue products when necessary.

4. Product Availability

Products displayed on our website are subject to availability.

A product being displayed on the website or placed in a shopping cart does not guarantee that it will remain available until an order is completed.

If an ordered product becomes unavailable, Ruxivo will make reasonable efforts to notify the customer and provide an appropriate resolution, including a refund where applicable.

5. Pricing and Payment Information

Prices displayed on the Ruxivo website may change from time to time.

Ruxivo accepts the following payment methods, subject to availability at checkout:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

We make reasonable efforts to keep pricing information accurate. However, an obvious typographical, technical, or pricing error may be corrected.

If an order is affected by an obvious pricing error, Ruxivo may cancel the affected order and, where payment has already been collected, issue the applicable refund to the original payment method.

6. Order Processing and Shipping

Orders are generally processed within 1–3 business days.

Our standard order cutoff time is 5:00 PM Pacific Time (Los Angeles, USA). Orders placed after the cutoff may be treated as being received on the following business day for processing purposes.

Ruxivo offers free standard shipping on all products.

After processing, standard delivery generally takes approximately 5–11 business days.

These timeframes are estimates and are not a guarantee of a specific delivery date. Carrier delays, severe weather, holidays, transportation issues, incorrect address information, and other circumstances beyond our reasonable control may affect delivery.

Tracking information is available for shipped orders.

7. Returns and Refunds

Ruxivo accepts eligible returns within 30 days of delivery.

Returned products must be unused and must satisfy the applicable return requirements.

Unless otherwise required by applicable law or agreed upon by Ruxivo, the customer is responsible for the cost of return shipping.

Approved refunds are issued to the original payment method.

Refund processing generally takes 5–10 business days after an eligible return has been approved. The time required for the refund to appear in a customer's account may vary depending on the customer's bank, card issuer, or payment provider.

For return or refund assistance, customers may contact:

support@ruxivo.shop

8. Website Use

Users are expected to use the Ruxivo website lawfully and responsibly.

You must not use the website to:

  • Conduct fraudulent or unlawful activities.
  • Submit false or misleading information.
  • Attempt to gain unauthorized access to website systems.
  • Interfere with the operation or security of the website.
  • Introduce harmful code, malware, or other damaging material.
  • Attempt to disrupt the experience of other users.
  • Copy or collect website content through unauthorized automated methods.

Ruxivo may restrict or terminate access where there is a reasonable basis to believe that the website is being misused or these requirements are being violated.

9. Third-Party Services

Our website may use third-party services to support functions such as payment processing, checkout, shipping, analytics, or other website operations.

Third-party providers may have their own terms, policies, and privacy practices.

Ruxivo does not control the independent operations of third-party providers and is not responsible for matters that are solely within the control of those providers.

10. External Links

The Ruxivo website may contain links to websites or services operated by third parties.

These links may be provided for convenience or additional information. Ruxivo does not necessarily endorse or control the content, availability, security, or practices of external websites.

Your use of an external website is subject to that website's own terms and policies.

11. Website Availability

We make reasonable efforts to keep the Ruxivo website available and functioning properly.

However, uninterrupted access cannot always be guaranteed.

The website may occasionally be unavailable because of maintenance, updates, technical problems, security measures, service-provider issues, or circumstances beyond our reasonable control.

We may also modify, suspend, or discontinue portions of the website when necessary.

12. Disclaimer of Information

The information provided through the Ruxivo website is intended for general shopping and informational purposes.

Although we make reasonable efforts to keep information accurate, we do not guarantee that every item of website content will always be complete, current, or free from errors.

Nothing in this Legal Notice is intended to exclude or limit any right, warranty, remedy, or protection that cannot legally be excluded or limited under applicable law.

13. Limitation of Responsibility

To the fullest extent permitted by applicable law, Ruxivo will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or information contained on it where such limitations are legally permitted.

Nothing in this notice is intended to limit liability where applicable law prohibits such limitation.

14. Privacy

Information submitted through the Ruxivo website may be handled in accordance with our Privacy Policy.

Customers should review our Privacy Policy to understand how personal information may be collected, used, and handled when using our website or purchasing products.

15. Changes to This Legal Notice

Ruxivo may revise this Legal Notice when necessary to reflect changes to our website, business practices, services, or applicable legal requirements.

Any updated version will be posted on the Ruxivo website and will include a revised “Last Updated” date.

16. Governing Law

This Legal Notice will be interpreted in accordance with applicable law.

Nothing in this notice is intended to remove or restrict consumer protections or legal rights that cannot lawfully be waived.

17. Contact Information

If you have questions regarding this Legal Notice, our website, an order, or any other matter concerning Ruxivo, please contact us.

Ruxivo
579 Gateway Dr
Brooklyn, NY 11239
United States

Email: support@ruxivo.shop
Phone: +1 914-863-1241

Business Hours: 9:00 AM – 6:00 PM, based on the business location.

We will make reasonable efforts to respond to customer inquiries during our regular business hours.