Terms of service
Last Updated: September 11, 2026
Welcome to Ruxivo. These Terms of Service apply to your use of https://www.ruxivo.shop and to purchases made through our online store.
By accessing our website or placing an order, you agree to these terms.
1. About Ruxivo
Ruxivo is an online store offering Home Decor products to customers in the United States.
Business Address: Ruxivo, 579 Gateway Dr, Brooklyn, NY 11239, United States
Email: support@ruxivo.shop
Phone: +1 914-863-1241
2. Products and Product Information
We make reasonable efforts to provide accurate product descriptions, images, pricing, and other product information on our website.
Product appearance may vary slightly depending on your device or screen settings. Product details shown on the website should be reviewed before placing an order.
3. Orders and Processing
After an order is placed, Ruxivo normally processes it within 1–3 business days.
Orders placed by 5:00 PM New York time are handled according to our standard processing schedule.
We may contact you if additional information is needed to process an order.
4. Shipping and Delivery
Ruxivo currently ships within the United States only.
Standard shipping is free on all orders.
Estimated delivery time is 3–5 business days after order processing. Orders may be shipped through USPS, UPS, FedEx, DHL, or other available carriers.
Tracking information is provided when available.
Delivery estimates are provided for convenience and may vary depending on the shipping carrier and circumstances affecting delivery.
5. Pricing and Payment
All prices on Ruxivo are listed in U.S. dollars (USD $).
We accept the following payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Apple Pay
- Google Pay
- PayPal Wallet
Payment must be successfully completed before an order can be processed.
6. Returns and Refunds
Returns are subject to the Ruxivo Return and Refund Policy.
Eligible products may be returned within 30 business days of delivery, subject to the return conditions stated in that policy.
Customers are responsible for return shipping costs. Approved refunds are issued to the original payment method and are processed within 5–10 business days after approval.
7. Website Use
You agree to use the Ruxivo website only for lawful purposes and in a way that does not interfere with the operation or security of the website.
You must not misuse the website, attempt unauthorized access, or use the site in a way that could harm Ruxivo, its customers, or its services.
8. Intellectual Property
The content available on the Ruxivo website, including product images, text, branding, graphics, and other materials, is provided for use on the website and may not be copied, reproduced, or used commercially without appropriate permission.
9. Changes to These Terms
Ruxivo may update these Terms of Service when necessary to reflect changes to our store, services, or business practices. The updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
For questions about these Terms of Service, please contact:
Ruxivo
Email: support@ruxivo.shop
Phone: +1 914-863-1241
Address: Ruxivo, 579 Gateway Dr, Brooklyn, NY 11239, United States