Payment Policy

Last Updated: September 11, 2026

At Ruxivo, we aim to make the checkout process simple and convenient. This Payment Policy explains the payment methods accepted on https://www.ruxivo.shop, the currency used for purchases, and how payments relate to order processing.

1. Accepted Payment Methods

Ruxivo accepts the following payment methods for purchases made through our website:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

Available payment methods may be displayed during checkout based on the payment options available for your order.

2. Currency

All prices displayed on the Ruxivo website are shown in U.S. dollars (USD $).

The amount presented during checkout is the amount associated with the order before any applicable payment provider processing on the customer's side.

3. Payment at Checkout

Payment is required when placing an order through the Ruxivo website.

Customers are responsible for providing accurate payment information during checkout. An order can proceed to processing once the payment associated with the order has been successfully completed or confirmed.

4. Payment Confirmation

After an order is successfully placed, payment confirmation may be provided as part of the checkout or order process.

Customers should keep their order confirmation and order information for their records.

If you do not receive an expected order confirmation or believe that a payment was completed but the order was not successfully placed, please contact Ruxivo using the contact information below.

5. Order Processing After Payment

Once payment has been successfully completed, Ruxivo normally processes orders within 1–3 business days.

After processing, orders are shipped using available shipping carriers, which may include USPS, UPS, FedEx, DHL, or other carriers.

Ruxivo provides free standard shipping on all orders within the United States.

The estimated delivery time is 3–5 business days after order processing.

6. Payment Problems

A payment may not be successfully completed for a number of reasons, including incorrect payment information or an issue with the selected payment method.

If your payment is not completed, please review the information entered during checkout and try again using an available payment method.

Ruxivo does not add payment methods that are not listed on this policy or made available through the checkout process.

7. Payment and Order Information

When completing a purchase, customers may need to provide information necessary to complete payment and fulfill the order.

This may include information connected with the order and payment transaction. Payment information may be processed through the applicable third-party payment service associated with the payment method selected at checkout.

8. Refunds

Approved refunds are handled according to the Ruxivo Return and Refund Policy.

When a refund is approved, the refund is issued to the original payment method used for the purchase.

The refund processing time is 5–10 business days after the refund has been approved.

Please refer to our Return and Refund Policy for the conditions that apply to returned products and refund eligibility.

9. Payment Security

Ruxivo uses the payment options made available through the checkout process to process customer purchases.

Customers should provide accurate payment information and take reasonable care when entering their information during checkout.

Ruxivo does not state that any payment method or online transaction can be completely free from security risks. Customers should use only the official Ruxivo website when placing an order.

10. Payment-Related Questions

If you have a question about a payment, completed order, or payment issue, please contact Ruxivo.

For order-related assistance, please provide your order information so we can better understand and respond to your request.

11. Contact Information

Ruxivo
Website: https://www.ruxivo.shop
Email: support@ruxivo.shop
Phone: +1 914-863-1241
Business Address: Ruxivo, 579 Gateway Dr, Brooklyn, NY 11239, United States

Business Hours: 9:00 AM – 6:00 PM